RETURN AND REFUND POLICY
Thank you for shopping with Mixitup!
We take pride in the quality of our products and customer satisfaction is our top priority. Please read our return and refund policy carefully before making a purchase.
1. Returns
- Returns will only be accepted if the product you received is damaged or defective.
- You must raise a return request within 1 (one) day of receiving the product.
- To be eligible for a return, the item must be unused, in its original packaging, and include all original tags and accessories and you should return the product with to the same address which it came from.
2. How to Initiate a Return
- To initiate a return, please contact us at:
Email: info@mixitup.in
Phone: 8448927179
- Please include your order number, a description of the issue, and photographic evidence of the damage or defect.
- Our team will review the request and respond with further instructions if the return is approved.
3. Refunds
- If your return is approved, a full refund will be credited to your original method of payment within 7-10 business days.
- Refunds will only be processed after the returned item has been received and inspected.
4. No Exchange or Replacement
- We do not offer exchanges or replacements for any products under any circumstances.
- Only refunds will be issued if the return meets the criteria mentioned above.
5. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
- Email: info@mixitup.in
- Phone: 8448927179
Thank you for choosing Mixitup!
